
Customer Service Liaison
1 day ago
The role of a Customer Service Liaison involves providing exceptional customer experience by responding to inquiries, resolving issues, and exceeding customer expectations.
Key Responsibilities- Maintain accurate records of customer interactions and process customer accounts in a timely manner.
- Resolve customer complaints via phone, email, mail, or social media in a professional and courteous manner.
- Utilize computer technology to handle high call volumes and provide efficient customer service.
- Suggest solutions when a product malfunctions or does not meet customer expectations.
- Inform customers of deals and promotions to increase sales and revenue.
- Sell products and services to meet personal/team sales targets and call handling quotas.
- Assist with placement of orders, refunds, or exchanges, and advise on company information as needed.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Meet all communication procedures, guidelines, and policies to ensure seamless customer interactions.
- A high school diploma or equivalent is required.
- 0-3 years of experience in a related field or area is preferred.
- The candidate should have knowledge of commonly-used concepts, practices, and procedures within a particular field.
- This role relies on instructions and pre-established guidelines to perform the functions of the job.
The ideal candidate will be able to maintain excellent service standards and achieve high customer satisfaction.
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Customer Service Liaison Specialist
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Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Liaison Specialist to play a vital role in driving business growth through exceptional communication and problem-solving skills.Key Responsibilities:• Deliver high-quality outcomes with speed and efficiency, ensuring timely completion of tasks and projects• Apply deep knowledge and...
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Proactive Customer Liaison
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Rawalpindi Cantonment, Pakistan ID Cosmetics Full timeWe are looking for a proactive customer liaison to join our team at ID Cosmetics.Job DescriptionThis role involves interacting with customers, resolving issues, and providing product guidance to ensure a positive experience with our online cosmetics store.Responsibilities and DeliverablesCustomer Engagement: Engage with customers through various channels,...
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Professional Business Liaison
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Rawalpindi Cantonment, Pakistan Punjab Institute of Management and Technology Full timeJob Title: Professional Business LiaisonPunjab Institute of Management and Technology is seeking a highly skilled Professional Business Liaison to join our team. The successful candidate will be responsible for general/project management, and will have the opportunity to work with a newly established organization focused on quality workmanship and...
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Customer Service
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Rawalpindi Cantonment, Pakistan Ipipak Full timeIPIPAK-Intelligent Process Inside is a leader in offering affordable and smart business process outsourcing (BPO) services since 2004. Our services cover technology, managing supplies, marketing, customer support, and more. We are dedicated to being great partners in today's digital world and strive to improve your outsourcing experience.We are currently in...
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Customer Service Representative
5 days ago
Rawalpindi Cantonment, Pakistan MM Communications (SMC PVT) LIMITED Full timeCompany DescriptionAt MM Communications, we bridge communication gaps as a leading call center based in the heart of Bahria Town Rawalpindi. Specializing in projects tailored for the United Kingdom market, we deliver unparalleled customer service with a client-centric approach. Our state-of-the-art call center operates on a global scale with a strong focus...
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Customer Service Professional
10 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob Summary: We are seeking a skilled Customer Service Representative to provide excellent customer support and ensure customer satisfaction.This is a full-time role located in Rawalpindi for a Customer Service Representative. The Customer Service Representative will be responsible for handling customer inquiries and bookings, providing exceptional service,...
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Customer Service Representative
5 days ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob DescriptionThe Service Delivery Expert attracts potential customers by answering product and service questions; suggesting information about other products and services. This role involves processing orders, preparing correspondences, and fulfilling customer needs to ensure customer satisfaction.This position requires a high school diploma or equivalent...
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Customer Services Representatives
5 days ago
Rawalpindi Cantonment, Pakistan Kamal Laboratories Full timeCustomer Services Representatives Kamal Laboratories, Pakistan The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.Requires a high school diploma...
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Customer Service Expert
3 days ago
Rawalpindi Cantonment, Pakistan beBee Careers Full time**Job Summary:**We are seeking a skilled Customer Service Expert to join our team. As a key member of our call center, you will be responsible for delivering exceptional customer service, ensuring customer satisfaction, and utilizing interpersonal skills to resolve customer inquiries.**Key Responsibilities:**Provide customer service and support via phone,...
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Customer Service Representative
5 days ago
Rawalpindi Cantonment, Pakistan Al-Shams Technologies Full timeBachelor's degree in Education, Business Administration, or related fieldAl-Shams Technologies is a leading educational service provider dedicated to delivering high-quality educational resources and services to students and educators worldwide. Our mission is to empower learners and educators with innovative solutions that foster academic success and...