
Experienced Quality Leader Wanted
2 days ago
We are seeking a seasoned Quality Assurance Manager to lead our quality management activities and drive execution based on established standards to meet or exceed customer expectations.
This role will oversee the QC inspection schedule, ensuring appropriate manpower allocation, and coach/train QA/QC associates on inspection protocols, procedures, and report writing.
Collaborate with relevant stakeholders on matters relating to product safety, testing, integrity, and social compliance. Coach factory partners on good manufacturing practices to drive continuous improvement in the manufacturing process.
- Troubleshoot production-related issues with factory partners and escalate timely to upper management and merchandising partners.
- Investigate customer complaints with root cause analysis; develop CAPs to drive improvement.
- Develop regular KPI reporting and follow actions for continuous improvement.
This is an opportunity to grow talent, inspire others, and advance diversity equity and inclusion while driving business results.
Responsibilities:
- Lead teams in executing quality management activities
- Oversee QC inspection schedule and ensure appropriate manpower allocation
- Coach and train QA/QC associates on inspection protocols, procedures, and report writing
- Collaborate with stakeholders on product safety, testing, integrity, and social compliance
- Coach factory partners on good manufacturing practices
- Troubleshoot production-related issues with factory partners
- Investigate customer complaints with root cause analysis
- Develop regular KPI reporting and follow actions for continuous improvement
Requirements:
- Leadership experience in quality management
- Strong communication and problem-solving skills
- Ability to work collaboratively with cross-functional teams
- Knowledge of quality management systems and regulatory requirements
Benefits:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
Join Our Team:
We are committed to building a diverse and inclusive team that reflects our customers' needs. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
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