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Sales and Operations Lead
3 weeks ago
About the Role
We are seeking an experienced Retail Manager to lead our retail store team at IM JobShop. As a key member of our team, you will be responsible for driving sales growth, improving customer experience, and ensuring operational efficiency.
Key Responsibilities:
- Team Leadership: Develop and implement strategies to motivate and engage a high-performing team.
- Operational Efficiency: Manage inventory, conduct stocktakes, and make informed decisions about stock control.
- Sales Growth: Analyze sales figures, forecast future sales volumes, and identify opportunities to maximize profits.
- Customer Engagement: Respond to customer complaints, comments, and feedback to maintain a positive reputation.
- Community Outreach: Promote the organization locally through partnerships with local schools, newspapers, and community groups.
- Event Planning: Organize special promotions, displays, and events to drive sales and engage customers.
- Communication: Update colleagues on business performance, new initiatives, and other pertinent issues.
- Market Awareness: Maintain awareness of market trends in the retail industry and understand forthcoming customer initiatives.
- Initiative and Innovation: Drive change and improvement within the business, identifying opportunities to revise processes and improve competitiveness.
- Delegation: Delegate tasks effectively to team members, providing guidance and support as needed.
