
IT Support Liaison
2 days ago
A highly motivated and tech-savvy professional is required to join our outreach team in a customer service role.
About the PositionThis exciting opportunity involves engaging with potential clients, explaining services and value proposition, maintaining professionalism and resilience in outreach efforts, utilizing excellent English communication skills for clear messaging and relationship building, and managing communications across multiple channels to align with brand and service standards.
Key Responsibilities- Engage with potential IT clients and freelancers, explaining services and value proposition.
- Maintain professionalism and resilience in outreach efforts.
- Utilize excellent English communication skills for clear messaging and relationship building.
- Manage communications across multiple channels to align with brand and service standards.
- Collaborate with recruitment and marketing teams to enhance outreach effectiveness.
- Proven customer service experience, particularly in cold calling and client outreach.
- Exceptional English language skills, both written and spoken.
- Ability to handle pressure and maintain motivation in challenging situations.
- Tech-savvy understanding of IT and recruitment industries, especially Microsoft technologies.
- Excellent interpersonal skills for building relationships and influencing decision-makers.
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