Technical Support Specialist

8 hours ago

Lahore, Punjab, Pakistan beBeeSupport Full time

We are seeking a highly skilled Technical Support Specialist to join our team. This is an exciting opportunity for individuals who enjoy working with data and providing top-notch support to customers.

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In this role, you will be responsible for providing advanced technical support to customers by researching, diagnosing, and troubleshooting complex data issues. You will work closely with cross-functional teams to resolve technical problems and provide timely resolutions to customer inquiries.

Key responsibilities include:

  • Diagnose and resolve complex data issues between different data sources and reporting that escalate from L1 support.
  • Analyze, provide and interpret data to identify root causes of problems.
  • Collaborate with engineering teams to resolve software bugs and data inconsistencies.

To succeed in this role, you will need to have excellent problem-solving and analytical skills, as well as strong communication and interpersonal abilities. You should also be able to work independently and manage multiple priorities.

This is a fantastic opportunity for individuals who enjoy working with data and providing top-notch support to customers.

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