Front Desk Coordinator

8 hours ago

Lahore, Punjab, Pakistan beBeeGuestRelations Full time
Job Description

We are seeking a dedicated and professional Guest Relations Officer to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and creating memorable experiences for our guests.

The successful candidate will be responsible for maintaining a high level of professionalism at all times, ensuring that all guest interactions are handled with care and attention to detail. They will also be required to maintain accurate records and provide feedback to management for service improvement.

As a key member of our front desk team, the Guest Relations Officer will play a critical role in ensuring that all guest requests are met efficiently and effectively. This includes handling inquiries, processing guest requests, and collaborating with other departments to ensure seamless operations.

Responsibilities:

  • Welcome and greet guests and visitors with a warm and professional demeanor.
  • Maintain a neat and organized front desk area.
  • Answer phone calls and direct inquiries to the appropriate departments or personnel.
  • Process guest requests for wake-up calls, additional amenities, and transportation services.
  • Maintain a log of guest interactions and provide feedback to management for service improvement.
  • Collaborate with housekeeping and maintenance staff ensuring smooth operations.
  • Receiving incoming mail and promptly distributing it to the relevant receiver.
  • Maintaining an accurate and up-to-date record of both incoming and outgoing emails.
  • Provide comprehensive administrative support for any activities related to the overall administration of the office.

Required Skills and Qualifications

Key Requirements:

  • Exceptional interpersonal and communication skills.
  • Strong problem-solving and decision-making abilities.
  • Proficiency in using front desk software and office equipment.
  • Customer-focused with a strong commitment to providing outstanding service.
  • Well-groomed and professional appearance.
  • Ability to remain calm and courteous in high-pressure situations.
  • Excellent multitasking and time management skills.
  • Adaptability and flexibility to handle a variety of tasks.
  • Strong attention to detail and accuracy.

Benefits

By joining our team as a Guest Relations Officer, you will have the opportunity to work in a dynamic and fast-paced environment, surrounded by a talented and dedicated team. You will also receive:

  • A competitive salary package.
  • Opportunities for professional growth and development.
  • A fun and supportive work environment.
Others

Experience:

  • Minimum 2-3 years
  • Preferred: Prior experience in a guest relations/front desk operations or administrative role is preferred.

Education/Qualification:

  • Minimum Bachelors
  • Preferred Masters

Location:

  • Lahore

  • Front Desk Executive

    23 hours ago

    Lahore, Punjab, Pakistan Fast Trading Full time

    Bachelor's degree in any field (Masters preferred)With a strong focus on innovation, customer satisfaction, and sustainability, Fast Trading is a trusted name in the industry.Job Description:We are currently seeking a highly motivated and experienced Front Desk Executive to join our team in Lahore. The ideal candidate should have at least 1 year of...

  • Front Desk Officer

    2 days ago

    Lahore, Punjab, Pakistan Hayyat Luxury Apartments Full time

    Job DescriptionHayyat Luxury Apartments, a premier establishment in the heart of Lahore, Pakistan, is seeking an On Rotation Front Desk Officer with 1 year of experience in the hotel industry. Our mission is to provide exceptional hospitality experiences, blending modern amenities with traditional Pakistani hospitality.ResponsibilitiesGreet and assist guests...

  • Front Desk Receptionist

    2 days ago

    Lahore, Punjab, Pakistan Vision Telecom (pvt) Ltd Full time

    Company Description:We are looking for a talented and friendly Front Desk Receptionist to join our team. As the first point of contact, you will play a crucial role in ensuring smooth communication within the company and with our valued clients. At Vision Telecom, we believe in fostering a welcoming environment where professionalism and a customer-first...

  • Front Desk Officer

    2 days ago

    Lahore, Punjab, Pakistan TUV Austria BIC Full time

    Front Desk Officer TUV Austria BIC, Pakistan TUV Austria Bureau of Inspections & Certifications (Pvt.) Ltd. (TUVAT BIC), a multinational firm, is looking for a Front Desk Officer to join our Karachi Office. The successful candidate will assist the Head of Department achieve organizational goals and targets.Job SpecificationAn ideal candidate will:have 1-2...

  • Front Desk Receptionist

    3 weeks ago

    Lahore, Punjab, Pakistan Berlitz Pakistan Full time

    Get AI-powered advice on this job and more exclusive features.We are looking for a Receptionist - CRO to manage our front desk daily and perform various administrative and clerical tasks.ResponsibilitiesWhat does a CRO do?As a CRO, you will be the first point of contact for our company. Your duties include offering administrative support across the...

  • Front Desk Administrator

    1 week ago

    Lahore, Punjab, Pakistan beBeeReception Full time

    Job Description:This is a full-time on-site role for a Receptionist. The successful candidate will be responsible for managing front desk activities, handling phone calls, greeting visitors, and performing various clerical duties.The ideal candidate will provide exceptional customer service and maintain clear communication channels with clients and internal...

  • Front Desk Officer

    2 days ago

    Lahore, Punjab, Pakistan Prosperity Group Full time

    Job Description:Prosperity Group is a leading firm in the Consultation industry, specializing in professional immigration solutions. With offices in Rawalpindi, Islamabad, and Lahore, we are dedicated to assisting clients in achieving their international goals.We are looking for a Front Desk Officer to join our Lahore team.Responsibilities:- Greet and assist...

  • Front Desk Officer

    23 hours ago

    Lahore, Punjab, Pakistan Premio Travel & Tours Full time

    Premio Travels is open to hire a "Front Desk Officer" to lead its Human Resources department. The successful candidate must have strong leadership skills, result-oriented and manage relationship within the company.Job SpecificationJob Responsibilities:· Greetings and welcoming desks as they approach the front desk.· Answering questions and addressing...

  • Front Desk Receptionist

    1 week ago

    Lahore, Punjab, Pakistan Ocean1 Private Limited Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Company DescriptionOcean1 Private Limited is a leading overseas education advisory company based in Pakistan. We are dedicated to making exceptional training abroad accessible to dedicated and genuine students. Ocean1 guarantees students a match with the...

  • Front Desk Liaison

    3 days ago

    Lahore, Punjab, Pakistan beBeeFrontDesk Full time

    Job DescriptionWe are seeking a courteous and customer-focused Front Desk & Guest Relations professional to join our team. The successful candidate will be responsible for delivering outstanding service, handling inquiries, and ensuring a seamless and positive experience for all guests and visitors.Welcome and greet guests and visitors with a warm and...