
Imaging Technology Expert
5 days ago
Fujifilm Pakistan (Pvt.) Ltd. is seeking a Technical Support Lead - Advanced Imaging Modalities to provide technical support, maintenance, and customer service to ensure optimal performance and drive sales of advanced medical imaging equipment.
Main Responsibilities:- The successful candidate will have a proven track record and experience of installation, commissioning, and servicing CT scan and MRI machines.
- They must possess strong technical knowledge of CT and MRI systems, including hardware, software, and imaging protocols.
- Ensure proper setup and calibration of CT scan & MRI for optimal performance.
- Provide technical assistance to customers, including troubleshooting and resolving CT Scan & MRI issues at site, as well as capable to interact and coordinate with principals' technical support.
- Conduct regular maintenance and preventive servicing to minimize downtime and extend equipment lifespan.
- Train healthcare staff on the operation, maintenance, and safety protocols of CT Scan and MRI machines.
- Provide ongoing support and refresher training as needed.
- Maintain accurate records of service visits, repairs, and maintenance activities.
- Prepare service reports and documentation for customers and internal use.
- Ensure all activities comply with industry standards, safety regulations, and company policies.
- Identify and pursue new sales opportunities for CT Scan and MRI machines in hospitals and diagnostic centers.
- Conduct market research to understand customer needs, competitor activities, and industry trends.
- Product presentation and demonstrating the features, benefits, and technical specifications of CT scan and MRI machines to potential and professional clients.
- Prepare and deliver sales proposals, quotations, and contracts, negotiate terms and close deals effectively, with customers, as well as while dealing with principals.
- Ensure high levels of customer satisfaction to foster long-term relationships and repeat business.
- Bachelor's degree in Biomedical or Electronic Engineering, along with proficiency with basic IT knowledge (networking, OS Administration, etc.).
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently, as well as in a team and manage multiple projects simultaneously.
- Willingness to travel frequently to customer sites.
- Time management and organizational skills.
- Some service contracts may require working outside regular business hours to address urgent service needs.
- Must be target-oriented and ready to accept challenges.
This role requires a technically skilled individual with a passion for sales and a commitment to improving healthcare through advanced medical imaging technology.
Package: Market Competitive
Benefits: Bonus, Provident Fund, Medical, Fuel & Mobile Allowance, Leaves, etc.
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