Imaging Modalities Specialist

5 days ago


Karachi, Sindh, Pakistan Fujifilm Pakistan (Pvt) Ltd Full time
Technical Support Lead - Advanced Imaging Modalities
As a Technical Support Lead - Advanced Imaging Modalities at FUJIFILM Pakistan (Pvt.) Ltd., you will play a crucial role in ensuring the smooth operation of our advanced medical imaging technology. Your responsibilities will include installation, commissioning, and servicing of CT scan and MRI machines, as well as providing technical assistance to customers.

Key Responsibilities:
  • Installation, commissioning, and servicing of CT scan and MRI machines with a proven track record and experience.
  • Strong technical knowledge of CT and MRI systems, including hardware, software, and imaging protocols.
  • Proper setup and calibration of CT scan & MRI for optimal performance.
  • Provide technical assistance to customers, including troubleshooting and resolving CT Scan & MRI issues at site.
  • Conduct regular maintenance and preventive servicing to minimize downtime and extend equipment lifespan.
  • Train healthcare staff on the operation, maintenance, and safety protocols of CT Scan and MRI machines.
  • Maintain accurate records of service visits, repairs, and maintenance activities.
  • Prepare service reports and documentation for customers and internal use.

Additional Expertise (Sales) Preferred:
  • Pursue new sales opportunities for CT Scan and MRI machines in hospitals and diagnostic centers.
  • Conduct market research to understand customer needs, competitor activities, and industry trends.
  • Demonstrate the features, benefits, and technical specifications of CT scan and MRI machines to potential clients.
  • Negotiate terms and close deals effectively, while dealing with principles.
  • Foster long-term relationships and repeat business by ensuring high levels of customer satisfaction.

Requirements:
  • Bachelor's degree in Biomedical or Electronic Engineering, along with proficiency in basic IT knowledge (networking, OS Administration, etc.).
  • Excellent communication, negotiation, and interpersonal skills.
  • Able to work independently, as well as in a team and manage multiple projects simultaneously.
  • Willingness to travel frequently to customer sites.
  • Ability to manage time and prioritize tasks.
  • Some service contracts may require working outside regular business hours to address urgent service needs.
  • Target-oriented and ready to accept challenges.

This role is perfect for a skilled professional with a passion for delivering exceptional customer service and driving business growth through advanced medical imaging technology.



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