
Imaging Technology Support
5 days ago
Siemens is dedicated to creating breakthroughs in healthcare that benefit everyone, everywhere.
We strive to build an inspiring and inclusive work environment where diversity and individuality are celebrated. Our aim is to empower employees to step beyond their comfort zones, offering resources and flexibility to foster professional and personal growth.
To excel in this position, you will:
Install, troubleshoot, repair, and maintain state-of-the-art medical equipment, including MRI modalities. You will address customer needs promptly and professionally, ensuring high-quality service and timely resolutions.
Your Role Includes:- Carrying out services and maintenance tasks, as well as installing Siemens medical engineering products within your product range, while assisting under supervision with other products.
- Maintaining effective communication with regional offices and call centers, ensuring current location/status is known, and coordinating with regional teams.
- Ensuring compliance with service escalation procedures and passing customer requests, complaints, and comments to the relevant department for action.
- Completing all administrative tasks accurately and on time.
- Managing materials and spare parts efficiently.
- Maintaining tools and test equipment issued to you, calibrating them regularly, and keeping company assets safe and secure at all times.
- Participating in training courses, including self-learning, computer-based, and on-the-job training.
- Maintaining and updating technical documentation issued to you.
- Ensuring personal PC literacy.
- Delivering tasks to the highest possible standards.
- Adhering to Siemens vision, policies, & procedures.
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