Laundry Operations Director

2 days ago

Karachi, Sindh, Pakistan beBeelaundry Full time

Job Description:

We are seeking a highly organized and proactive Laundry Operations Director to lead our laundry operations. In this role, you will be responsible for ensuring seamless day-to-day functioning of the laundry department, delivering top-tier service to our guests, and maintaining operational excellence.

Key Responsibilities:

  • Lead, train, and supervise laundry team members, including conducting daily briefings and performance evaluations.

  • Ensure all guest laundry, dry cleaning, and pressing services are performed in line with company standards and procedures.

  • Respond to guest laundry-related requests promptly while maintaining a service-focused approach.

  • Maintain accurate logs and records for both guest and staff laundry services.

  • Handle departmental paperwork and ensure timely, accurate billing and documentation.

  • Oversee the upkeep of laundry equipment, coordinating with the Engineering team for any repairs or maintenance needs.

  • Enforce proper use of machinery and adherence to safety protocols by all team members.

  • Maintain strict control and tracking of staff uniforms and personal laundry items.

  • Work closely with the Executive Housekeeper on staff attendance, performance reviews, and operational objectives.

  • Identify and implement improvements to enhance efficiency and service quality within the laundry operation.

  • Ensure full compliance with health, hygiene, and safety standards across the department.

Qualifications:

We require the following qualifications:

  • A degree in Hospitality Management, Housekeeping Operations, or a related field is preferred.

  • At least 3-5 years of experience in laundry operations, with at least 1-2 years in a supervisory or managerial role.

  • Experience in hospitality/luxury hotels is highly desirable.

Skills & Competencies:

  • Strong leadership and team management skills

  • Excellent organizational and time management abilities

  • Good understanding of laundry processes, chemicals, and fabric care

  • Ability to operate and troubleshoot laundry machinery and equipment

  • Customer-focused mindset with strong communication skills

  • Basic computer literacy (MS Office, PMS/Laundry software)

  • Knowledge of health, safety, and hygiene standards

Benefits:

Candidates will receive a competitive salary and additional benefits.

Additional Information:

Candidates with extensive experience in the hotel industry and strong market connections are preferred. Applicants with significant influence in the industry will have an advantage.

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