Client Service Director

6 days ago


Islamabad, Islamabad, Pakistan MGC Marketing Full time
Care Taker Manager

We are recruiting an ambitious and organized Client Service Director to join our team at MGC Marketing in Pakistan. This role involves driving client satisfaction by delivering exceptional services and ensuring seamless property management.

Key Responsibilities:

  • Responding to and resolving resident complaints in a professional and timely manner
  • Collecting outstanding service charges from apartment owners through effective communication and follow-up
  • Directing a team of front-end employees to deliver high-quality services
  • Overseeing occupancy management across multiple blocks of Rania Heights
  • Providing regular updates to senior management on key performance indicators
  • Ensuring all tenant affairs are handled efficiently and effectively
  • Preparation of accurate and comprehensive legal documents for tenants and owners

Essential Requirements:

  • Outstanding interpersonal skills for building strong relationships with clients and staff
  • Capacity to analyze situations critically and make sound decisions
  • Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint


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