
Client Solutions Advisor
3 days ago
TalentPop App is dedicated to providing exceptional customer experiences. We are seeking a skilled Client Solutions Advisor to join our team.
In this role, you will have the opportunity to develop and maintain long-term relationships with our clients, providing them with tailored solutions to meet their needs.
Your Key Responsibilities:
- Provide personalized support to our clients via phone, chat, and email.
- Analyze and understand client needs, developing effective solutions to meet their requirements.
- Collaborate with your team to enhance the overall customer experience.
- Develop and maintain a deep understanding of our products and services.
- Continuously evaluate and improve our service quality.
What We're Looking For:
- A minimum of 1 year of experience in customer support or a similar role.
- Excellent written and verbal communication skills.
- Proficiency in using customer support tools like Zendesk or Freshdesk (preferred).
- Strong analytical and problem-solving skills.
- A calm and solution-focused demeanor under pressure.
- Familiarity with eCommerce and CRM systems is a plus.
Benefits:
- A competitive hourly rate.
- Comprehensive health and dental coverage.
- Paid Time Off to recharge.
- Performance Bonuses for your hard work.
- A permanent work-from-home setup.
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