
Client Success Coordinator
5 days ago
Job Overview:
The Client Relationship Manager will be responsible for improving and maintaining client satisfaction by acting as a bridge between MTBC and US-based clients.
Core Responsibilities:
- Improve client satisfaction through proactive communication and issue resolution.
- Act as liaison between MTBC and clients to address concerns and provide resources.
- Conduct regular meetings with clients to ensure issues are being addressed.
- Help increase client retention through excellent customer service.
Essential Skills and Qualifications:
- Highly proficient in English language, both written and spoken.
- Excellent telephone etiquette and ability to handle customer situations professionally.
- Understanding of the impact of attitude on handling calls and ability to apply computer troubleshooting skills.
What We Offer:
MTBC is committed to providing a supportive and inclusive work environment that enables our employees to thrive. We offer a range of benefits, including competitive salaries, opportunities for career growth and development, and a dynamic work environment that values innovation and excellence.
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