Customs Operations Improvement Specialist

5 days ago


Islamabad, Islamabad, Pakistan Pakistan Single Window (PSW) Full time
About the Role

We are seeking a highly skilled Senior Customs Trade Data Analyst Lead to join our team at the Pakistan Single Window (PSW).

In this role, you will be responsible for leading the current state assessment and requirements gathering phase of the project, working closely with Pakistan Customs officials, government agencies, and trade bodies to gather comprehensive requirements and feedback on the new WeBOC system.

Your Key Responsibilities
  1. Conduct stakeholder engagement activities, such as workshops, focus group discussions, interviews, or surveys, to understand stakeholder needs, expectations, and pain points with the existing system.
  2. Document and analyze stakeholder requirements, ensuring they are incorporated into the design and development of the new WeBOC system.
  3. Provide expert advice on all aspects of customs operations, including regulatory compliance and process improvement.
What You Need To Succeed
  • A Master's degree in a relevant field, such as economics, international trade, or public policy.
  • At least 10 years of experience in customs operations, trade facilitation, or a related field.
  • A deep understanding of Pakistan's customs regulations and procedures.
  • Familiarity with international best practices in customs modernization and trade facilitation.
  • Excellent analytical, communication, and stakeholder management skills.
What We Offer
  • A competitive salary.
  • A fuel card.
  • Health benefits.
  • Professional development opportunities.
Deliverables
  • A comprehensive report on stakeholder requirements, including recommendations for modernization and alignment with international best practices.
  • Comprehensive training materials and knowledge transfer resources for PSW staff and other stakeholders, along with ongoing support and guidance throughout the implementation phase.

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