Performance Improvement Specialist

5 days ago


Islamabad, Islamabad, Pakistan Call Cafe Full time
About the Role:

We are seeking an experienced Floor Manager to join our team at Call Café. As a seasoned professional, you will bring your expertise in call center operations to help us drive growth and excellence in our customer service team.

In this role, you will be responsible for leading a team of customer service representatives, providing coaching and support to help them improve their skills and achieve their goals. You will also be responsible for monitoring performance metrics, identifying areas for improvement, and implementing strategies to drive growth and excellence.

As a Floor Manager, you will have the opportunity to make a real impact on our business, driving results and improving processes to achieve our goals. If you are a motivated and ambitious individual who is passionate about delivering exceptional customer service, we would love to hear from you.

Requirements:
  • Minimum 3-5 years of experience in a call center environment, with at least 2 years in a supervisory or management role.
  • Proven leadership skills, ability to manage teams and drive performance.
  • Excellent communication and problem-solving skills, ability to motivate and influence others.
  • Tech-savvy, familiarity with call center software, CRM systems, and reporting tools.


  • Islamabad, Islamabad, Pakistan Agile Managex Technologies LLC Full time

    Job Description:Agile Managex Technologies LLC is seeking a highly skilled Performance Management Specialist to join our Human Resources team. As a key member of the HR department, you will be responsible for implementing and managing performance management systems, ensuring alignment between individual goals and organizational objectives.Key...


  • Islamabad, Islamabad, Pakistan Hyper Future Full time

    We are looking for a seasoned Performance Improvement Officer to join our team at Hyper Future. As a key member of our leadership team, you will be responsible for analyzing performance data, identifying areas for improvement, and developing strategies to drive results.ResponsibilitiesAnalyze performance data and identify trends.Develop and implement...


  • Islamabad, Islamabad, Pakistan Pro Coffee Gear Full time

    Job Title: Business Process Improvement SpecialistWe are seeking a highly analytical and results-driven Business Process Improvement Specialist to join our team. The ideal candidate will have a strong background in business process improvement and a proven ability to identify and implement process improvements.The Business Process Improvement Specialist will...


  • Islamabad, Islamabad, Pakistan Mozack Full time

    Quality and Service Improvement SpecialistWe are looking for an exceptional candidate who can lead Mozack's efforts in improving our service standards. This role demands expertise in software testing methodologies, strong analytical skills, and excellent communication skills.The successful candidate will be responsible for driving change and implementing new...


  • Islamabad, Islamabad, Pakistan Sofnix Pvt Ltd Full time

    About the JobWe are seeking a highly skilled Performance Monitoring Specialist to join our team. In this key role, you will be responsible for developing and implementing reports to track performance, analyzing data to identify trends, and providing insights to stakeholders.Key ResponsibilitiesDevelop and maintain accurate reports to track performanceAnalyze...

  • Senior RF Engineer

    5 days ago


    Islamabad, Islamabad, Pakistan People (Professional Employers Pvt Ltd) Full time

    ResponsibilitiesContinuously improve network performance by identifying and resolving issues.Implement network optimization solutions based on customer complaints.Stay up-to-date with new network features and technologies.Share knowledge with junior team members.


  • Islamabad, Islamabad, Pakistan Xad Technologies Full time

    We are looking for a Performance Management Specialist to join Xad Technologies. This individual will be responsible for designing and executing performance appraisal programs, incorporating Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs).The ideal candidate will have a strong background in HR software and performance tracking tools....


  • Islamabad, Islamabad, Pakistan Cross Communication Full time

    At Cross Communication, we're seeking a Sales Performance Specialist to pursue sales in a competitive environment and achieve Key Performance Indicators (KPIs).About the Role:As a Sales Performance Specialist, you will be responsible for driving business growth and exceeding sales targets.Key Responsibilities:Develop and execute sales strategies to meet...


  • Islamabad, Islamabad, Pakistan Motive Full time

    Job Summary:As a Business Strategy & Operations Analyst II at Motive, you'll be responsible for driving innovation and efficiency within our Sales Operations group.**Key Responsibilities:**Generate and analyze data to provide insights that drive strategic decision-making and operational efficiency.Develop and maintain dashboards and reports that provide...


  • Islamabad, Islamabad, Pakistan Indus Hospital Full time

    Indus Hospital is seeking a highly experienced Strategic Consultant to lead the assessment and quality enhancement process.Job DescriptionDevelop a comprehensive implementation plan for assessing health facilities and ensure its timely execution.Prepare a detailed inception report outlining the scope of work, implementation plan, and timelines.Collaborate...


  • Islamabad, Islamabad, Pakistan Silk Road Network Technology Co. Ltd. Full time

    Job DescriptionThe Software Application Operations Manager and Specialist is responsible for the day-to-day operation of social applications and short video platforms at Silk Road Network Technology Co. Ltd.This includes maintaining system stability, optimizing application performance, and improving overall user experience.As a key member of our team, you...


  • Islamabad, Islamabad, Pakistan iGate Technologies Pakistan Full time

    Job DescriptionWe are seeking a diligent and detail-oriented Sales Performance Manager to contribute to the success of our B2B Sales team. The Quality Assurance Specialist will play a critical role in ensuring high-quality performance across multiple channels, including calls, emails, and chats.Key Responsibilities:Evaluate and assess B2B sales calls for...


  • Islamabad, Islamabad, Pakistan The BizBuzz Agency Full time

    Sales Performance SpecialistWe are seeking a skilled professional to drive our sales efforts and build lasting relationships with potential clients.Key Responsibilities:Make outbound calls to prospective clients from provided leads, effectively introducing our products/services and persuasively communicating their value.Present and explain products/services...


  • Islamabad, Islamabad, Pakistan MS Audit Full time

    Job DescriptionWe are seeking a highly skilled Performance Marketing Lead to join our marketing team at MS Audit. The ideal candidate will possess in-depth knowledge of SEO strategies, tools, and best practices to significantly improve our website's visibility on major search engines.Key Responsibilities:Develop and implement effective SEO strategies aligned...


  • Islamabad, Islamabad, Pakistan iGate Technologies Pakistan Full time

    Job OverviewiGate Technologies Pakistan is a leading IT solutions provider seeking a highly skilled Sales Performance Specialist to join our team. As a key member of our sales department, you will be responsible for driving revenue growth and expanding our customer base.About the RoleMeet Key Performance Indicators (KPIs) for calls, emails, and...


  • Islamabad, Islamabad, Pakistan Trythismart Full time

    Job RoleWe are seeking an E-Commerce Specialist to join our team at Trythismart. In this role, you will be responsible for managing and optimizing our digital marketplace presence, developing and implementing effective e-commerce strategies, and ensuring accurate product listings and optimized pricing.Main ResponsibilitiesTo analyze market trends and...


  • Islamabad, Islamabad, Pakistan Veon Group Full time

    Job DescriptionThe Telecom Channel Performance Specialist plays a vital role in supporting the Stream Head in compiling, analyzing, and finalizing sales channel performance and productivity reports. This includes an expanded focus on performance reporting of Carrier and International Business.The incumbent must have a comprehensive understanding of sales...


  • Islamabad, Islamabad, Pakistan Veon Group Full time

    Job RequirementsTo be successful as a Telecom Channel Performance Specialist, you should have:Bachelor's degree with 2-4 years of diversified experience in telecom/Tech.Strong knowledge about GSM, Cloud & Fixed IT Business Experience, Sales Channel Performance Reporting, Analysis & Insights, SQL, and Incentive Management.Cross-functional knowledge.Strong...


  • Islamabad, Islamabad, Pakistan Diem Technologies Full time

    Job DetailsThis is a challenging and rewarding role that requires a unique blend of sales leadership and technical expertise.Key AccountabilitiesKey Accountabilities:Develop and implement effective sales strategies to increase revenue, staying up-to-date with market trends and customer needs.Lead a team of sales representatives to achieve monthly and...


  • Islamabad, Islamabad, Pakistan DigiMarks Full time

    Digital Marketing SpecialistWe are seeking a highly skilled Digital Marketing Specialist to join our team at DigiMarks. As a key member of our digital marketing department, you will be responsible for executing, managing, and optimizing large-scale pay-per-click (PPC) campaigns across multiple digital platforms.About the Role:This role involves developing...