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E-Commerce Operations Manager

1 week ago

Karachi, Sindh, Pakistan GE Solutions Full time

We are seeking an E-Commerce Operations Manager to join our team at GE Solutions.

This role involves managing relationships with customers from the US/UK Region and analyzing customer data to improve customer experience.

The successful candidate will have experience in E-Commerce Sales and Strategy planning and knowledge about major e-commerce models.

Key responsibilities include providing accurate information, solving complex customer cases, and improving retention rates.

The ideal candidate will have a self-starter mindset and exceptional communication skills.

We offer a dynamic work environment and opportunities for professional growth.

Requirements:
  1. Minimum 1 year of experience in Customer Support Management.
  2. Experience in E-Commerce Sales and Strategy planning is a MUST.
  3. Knowledge about major e-commerce models like dropship and retail arbitrage along with Amazon FBA, FBM, and PL.
  4. A self-starter who seeks challenges with exceptional communication and interpersonal skills.