Distribution Operations Leader

4 days ago

Karachi, Sindh, Pakistan beBee Careers Full time

Job Description

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This role is responsible for leading the overall distribution operations at KE. It provides uninterrupted supply of electricity to all consumers (excluding EHT) and bills consumers for the energy consumed.

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Main Responsibilities:

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  • Leads the planning and execution of distribution operations aligned with the finalized strategy.
  • Fosters healthy relationships with administrative & political parties and government agencies for seamless execution of distribution operations.
  • Develops and manages annual budgets and targets for distribution operations.
  • Gauges organization's performance against agreed targets.
  • Ensures strict adherence to HSE SOPs in the course of daily operations.
  • Leads a department of approximately 10,000 employees with multiple dimensions and disciplines.
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Requirements:

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  • Bachelor's degree in Electrical Engineering.
  • At least 20 years of experience in companies comprising of large and diverse workforce (preferably utility industry), with 5 years at a senior management level position.
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Main Areas of Responsibility:

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1. People Management

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  • Provides effective leadership to direct reports; ensures parity among subordinates with regards to learning and growth opportunities.
  • Creates a conducive working environment to build and sustain an engaged and committed team.
  • Delegates responsibilities to direct reports and creates a sense of urgency; keeps the team emotionally aware and open to accepting planned changes for the greater good.
  • Leads by example, motivates and maintains a competent and high-performing staff, capable of meeting current and future needs.
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2. Network/Operations Management

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  • Develops distribution network management strategy aligned with overall long-term organizational strategy.
  • Defines and segregates long-term network targets, benchmarks, and KPIs among regions/clusters and IBCs on a yearly basis.
  • Monitors implementation and supports resolution of escalated issues.
  • Communicates network performance expectations that translate into targets in the Technical Scorecard.
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3. Commercial/Business Management

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  • Prepares and recommends annual budget for distribution operations as per finalized targets, aligned with long-term business strategy.
  • Develops annual business plan for distribution operations, aligned with overall long-term organizational strategy.
  • Bifurcates and cascades business targets, benchmarks, KPIs, and management expectations among regions/clusters on an annual/quarterly basis.
  • Reviews and approves corrective actions versus performance gaps to ensure efficiency and achievement of targets.
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4. Stakeholder Management

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  • Maintains liaison with government bodies for prioritized customer services associated with planned and unplanned occurrences.
  • Coodinates with internal stakeholders for resolution of escalated consumer issues and complaints pertaining to electricity distribution.
  • Represents KE in various meetings with government bodies to discuss distribution-related matters.
  • Aligns expectations and requirements of the distribution business with internal stakeholders/business partners for smooth delivery of the business plan.

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