Business Systems Analyst

15 hours ago

Karachi, Sindh, Pakistan beBee Careers Full time

Business Analyst

  • We are seeking a detail-oriented and analytical Business Analyst with strong SQL experience.
  • The ideal candidate will be responsible for analyzing business processes, identifying opportunities for improvement, and providing data-driven insights to support strategic decision-making.
  • Responsibilities:
  • Analyzing Software Issues and Improving Processes:
    • Analyze, diagnose, and resolve software problems, configuration issues, and assist with implementation of our core software platforms.
    • Provide direction and training to internal teams in the use of the application and how it relates to business workflow.
    • Identify and correct or advise on technical and system configuration issues.
  • Suggesting Enhancements and Troubleshooting:
    • Suggest feature and product enhancements to our development team.
    • Act as the primary point of contact for functional and technical troubleshooting for our teams globally.
    • Consult with internal and external teams to identify, define, and document business needs and objectives, current operational procedures, problems, input, and output requirements, and levels of systems access.
  • Developing Requirements and Testing:
    • Analyze the feasibility of and develop requirements for new systems and enhancements to existing systems; ensure the system design fits the needs of the users.
    • Track and fully document changes for functional and business specifications; write detailed universally understood procedures for end-users and for use in training.
    • Participate in test case definition and user acceptance testing and testing of new system functionality. Develop training curriculum and conduct formal training sessions for end-users.

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