Business Analyst

3 weeks ago

Karachi, Sindh, Pakistan Hub360 Solutions (Private) Limited Full time

We are seeking a detail-oriented and analytical Business Analyst with strong SQL experience to join our team. The ideal candidate will be responsible for analyzing business processes, identifying opportunities for improvement, and providing data-driven insights to support strategic decision-making.

Responsibilities:

  • Analyze, diagnose, and resolve software problems, configuration issues and assist with implementation of our company-wide core software platforms.
  • Provide direction and training to internal teams in the use of the application and how it relates to business workflow.
  • Identify and correct or advise on technical and system configuration issues.
  • Suggest feature and product enhancements to our development team.
  • Act as the primary point of contact for functional and technical troubleshooting for our teams globally.
  • Consult with internal and external teams to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
  • Analyze the feasibility of and develop requirements for new systems and enhancements to existing systems; ensure the system design fits the needs of the users; track and fully document changes for functional and business specifications; write detailed universally understood procedures for end users and for use in training.
  • Participate in test case definition and user acceptance testing and testing of new system functionality. Develop training curriculum and conduct formal training sessions for end users.

Qualifications and skills:

  • BSCS or a Computer science graduate with relevant experience.
  • 3-4 years of experience as a Business Analyst or in a similar analytical role.
  • Strong proficiency in SQL for data extraction, manipulation, and analysis.
  • Strong verbal, written, and interpersonal communication skills with the ability to communicate technical information effectively.
  • Ability to independently learn our software platform and related dependencies quickly and thoroughly using a variety of methods.
  • Self-motivated, detail-oriented, organized with ability to attach a sense of urgency to tasks and projects.
  • An ability to work independently and efficiently to meet deadlines.
  • A desire to grow professionally inside of a fast-growing organization.

Job Type: Full Time - Onsite

Timings: 3 PM - 12 AM

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Research, Analyst, and Information Technology

Industries: Software Development

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