
Senior Technical Delivery Manager
7 days ago
Job Title: Technical Delivery Manager
">Overview">We are seeking an experienced Technical Delivery Manager to lead our Pre-Sales team and manage technical delivery of cybersecurity awareness solutions.
">The ideal candidate will serve as a bridge between Sales, Product, and Delivery functions—ensuring client expectations are met through expert demonstrations, strategic consulting, and content development.
">- Understand the product life cycle and all use cases.
- Conduct demos for strategic accounts at the presales stage.
- Manage the pre-sales team across regions.
- Provide complete visibility of resource day-to-day tasks and deliverables.
- Maintain records of all demos conducted directly or through the team.
- Extend support from the Pre-Sales point of view to close sales.
- Provide training to partners and distributors on product features.
- Conduct partner onboarding activities from a Pre-Sales point of view.
- Travel to exhibitions and marketing events to deliver presentations and demos.
- Develop security and product presentations for partner and customer events.
- Develop the consulting practice for security awareness.
- Develop template reports for Enterprise Security Awareness Framework and related services.
- Understand regional standards from SAMA, NCA, etc., to develop content for customers.
- Review content developed by the content team for training modules from a cybersecurity perspective.
- Take ownership of project delivery in collaboration with the PMO team.
- Conduct security awareness events and campaigns during Security Awareness Month and as requested by customers.
- Develop and validate new use cases based on customer requirements or market research.
- Develop new phishing templates, landing pages, surveys, and content to be loaded in the product content section.
- Work with the content team to identify new topics from the cybersecurity domain to be added as part of the product.
- Work with the product development team to identify new integrations and workflows to enhance product features.
- Identify use cases to address human risk and work with the Product Development team to implement them.
- Conduct regular security audits of the product and ensure implementation of the ISO 27001 standard.
- Bachelor's/Master's degree in Computer Science, Information Security, or related field.
- 7–12 years of cybersecurity delivery experience or related roles.
- Strong understanding of cybersecurity awareness concepts and enterprise frameworks.
- Proven leadership experience in managing cross-functional technical teams.
- Excellent communication, presentation, and client engagement skills.
- Ability to work with minimal supervision and manage multiple priorities.
- Familiarity with regional compliance standards (e.g., SAMA, NCA).
- Experience with ISO 27001 standards and security auditing is a plus.
- Travelability: Can travel for a maximum of 7 days every month.
- CISSP, CISM, or similar cybersecurity certifications.
- Pre-Sales or Technical Sales certifications (e.g., AWS, Microsoft, Cisco).
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