Manager of Pre Sales and Technical Delivery

Manager of Pre Sales and Technical DeliveryManager of Pre Sales and Technical Delivery

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The Manager of Pre-Sales and Technical Delivery will lead the pre-sales team across regions and manage technical delivery of cybersecurity awareness solutions. This role will serve as a bridge between Sales, Product, and Delivery functions—ensuring client expectations are met through expert demonstrations, strategic consulting, and content development. The ideal candidate must have strong experience in cybersecurity, project ownership, and product development.

Key Responsibilities

• Understand the PhishRod Product life cycle and all use cases.
• Conduct a demo for strategic accounts at the presales stage.
• Manage the pre-sales team across the region
• Provide complete visibility of resource day-to-day tasks and deliverables.
• Maintain records of all the demos conducted directly or through the team
• Extend all support from the Pre-Sales point of view to close the sales.
• Provide training to all partners and distributors on product features
• Conduct partner onboarding activities from a Pre-Sales point of view.
• Be able to travel to Exhibitions and Marketing Events, and deliver presentations and demos at the booths
• Develop Cyber Security and Product Presentations for partner and customer events.

Technical Delivery

• Develop the consulting practice for security awareness
• Develop template reports for Enterprise Security Awareness Framework and related services
• Understand the regional standards from SAMA, NCA, etc., to develop content for the customers.
• Review the content developed by the content team for training modules for both the product and the projects from a cybersecurity perspective
• Take complete ownership of the project delivery in collaboration with the PMO team
• Conduct Security Awareness Events and Campaigns during Security Awareness Month, and as requested by the customers.

Product Research and Development

• Develop and validate new use cases based on the requirements from the existing customers or through market research
• Develop New Phishing Templates, Landing Pages, Surveys, and new content to be loaded in the product content section
• Work with the content team to identify new topics from the cybersecurity domain to be added as part of the product
• Work with the product development team to identify new integrations and new workflows to enhance product features such as SIEM integration, email scanning, sandboxing, etc.
• Identify use cases to address human risk and work with the Product Development team to implement the use cases
• Conduct regular security audits of the product and ensure implementation of the ISO 27001 standard.

Required Skills and Qualifications:

• Bachelor's/Master's degree in Computer Science, Information Security, or related field.
• 7–12 years of cybersecurity delivery, or related roles.
• Strong understanding of cybersecurity awareness concepts and enterprise frameworks.
• Proven leadership experience in managing cross-functional technical teams.
• Excellent communication, presentation, and client engagement skills.
• Ability to work with minimal supervision and manage multiple priorities.
• Familiarity with regional compliance standards (e.g., SAMA, NCA).
• Experience with ISO 27001 standards and security auditing is a plus.
• Travelability: Can travel for a maximum of 7 days Every Month

Preferred Certifications:

• CISSP, CISM, or similar cybersecurity certifications
• Pre-Sales or Technical Sales certifications (e.g., AWS, Microsoft, Cisco)

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesIT Services and IT Consulting, Banking, and Telecommunications

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