
Operational Manager ADC
4 days ago
About NRSP Microfinance Bank
We are a leading microfinance bank in the region, dedicated to providing financial services to underserved communities. Our team is passionate about empowering individuals and businesses to achieve their goals.
Job Responsibilities
- To ensure timely production of AMT/Debit cards and distribution to branches in a secured manner and handling related complaints.
- To monitor and ensure 24/7 ATM services and escalation of issues to concerned stakeholders.
- To ensure compliance with the bank's internal and all kinds of regulatory requirements/regulations pertaining to ADC operations.
- To ensure timely internal/external and regulatory reporting as per requirements from time to time.
- To ensure timely resolution of domestic/internal issuer/acquirer-related disputes.
- To ensure daily reconciliation and settlement of ATM/POS/Bill payments/FT/IBFT/E-commerce, M-Commerce, QR transactions with domestic/international issuer/acquirer-related disputes.
- Robust and timely RAAST reconciliation and settlement and resolution of disbursing within assigned TATs.
- To manage captured card and necessary internal and external reporting.
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