ADC Operations Specialist

3 days ago


Islamabad, Islamabad, Pakistan NRSP Microfinance Bank Full time

We are looking for an experienced ADC Operations Specialist to join our team at NRSP Microfinance Bank. As a key member of our operations team, this individual will be responsible for managing robust RAAST reconciliation and settlement processes, ensuring timely resolution of disbursals within assigned Turnaround Times (TATs).

Key Responsibilities
  • RAAST Reconciliation: Manage daily reconciliations and settlements of ATM/POS/Bill payments/FT/IBFT/E-commerce, M-Commerce, and QR transactions.
  • Dispute Resolution: Efficiently resolve domestic/international issuer/acquirer-related disputes, fostering a culture of customer satisfaction.
  • Card Recovery: Coordinate captured card recovery and necessary internal and external reporting, maintaining transparency and accountability.

The successful candidate will possess strong analytical and problem-solving skills, with the ability to work independently and as part of a team.



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