Relationship Development Specialist

4 days ago


Gujranwala, Punjab, Pakistan Persolkelly Full time

Persolkelly is committed to delivering exceptional customer experiences. We are seeking a Relationship Development Specialist to join our team and contribute to our mission.

Responsibilities:
  1. Serve as the key liaison between customers and our organization for credit card services and lifestyle management.
  2. Develop a deep understanding of high-net-worth individuals' preferences and behaviors.
  3. Work closely with external partners to ensure timely and effective delivery of services.
  4. Resolve customer complaints efficiently and implement corrective measures.
  5. Forge strong partnerships with internal teams for streamlined operations.
  6. Comply with regulatory requirements set by MAS and Banks.
  7. Drive business growth through strategic planning and execution.
  8. Promote initiatives that boost customer satisfaction.
Qualifications:
  1. Proven track record of 5-8 years in relationship management and client handling.
  2. Demonstrated expertise in travel and lifestyle, with a solid understanding of the luxury and hotel industry.
  3. University education is mandatory.


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