Client Relationship Manager

5 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Client Support Specialist

This role involves working closely with clients to ensure they achieve optimal results from payment integrations. A skilled communicator with a proactive approach is essential for success in this position.

Key Tasks:
  • Client Onboarding and Support
    • Assist clients with the setup and configuration of payment integrations, including Square, TSYS, PayFacto, BlockChyp, Payment Sense, Stripe, PayPal, and other future payment integrations.
    • Provide ongoing support to clients, addressing any issues or concerns that arise.
  • Process Optimization and Enhancement
    • Collect client feedback to identify areas for improvement and suggest enhancements.
    • Collaborate with the Payments Integration Specialist to streamline internal processes and improve client experience.
  • Issue Identification and Resolution
    • Proactively monitor client activity to identify potential issues before they become major problems.
    • Communicate effectively with technical teams and clients to ensure timely issue resolution.
  • Relationship Building
    • Foster strong relationships with clients by understanding their needs and developing tailored solutions.


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