
Senior Solutions Developer
6 days ago
This role focuses on delivering technical solutions that meet customer needs. The successful candidate will be responsible for pre-installation, configuration, and testing of solutions deployed by Services Delivery. This involves cross-functional interaction with Engineering and Support teams.
The Technical Consultant is a customer-oriented position that requires strong technical expertise in solution delivery fundamentals. Key responsibilities include providing technical input to pre-sales activities, such as customer workshops, and preparing deliverables from the Project Delivery Lifecycle for successful customer project delivery.
- Provide technical input to pre-sales activities, including customer workshops.
- Provide technical expertise on solution delivery fundamentals.
- Prepare, maintain, and own all relevant activities and deliverables from the Project Delivery Lifecycle for successful customer project delivery (e.g., configuration, implementation planning, test planning, and execution).
- Plan and execute onsite and/or offsite assembly, configuration, and testing of the solution for deployment in the customer's environment.
- Plan and execute the effective transition of the solution to Support.
- Assist Support in the resolution of issues in production systems.
- Support project team staff to meet deadlines and priorities.
- Provide input on product and customer-specific functionality, configuration, and usage for training and documentation.
- Stay updated on the underlying technology and architecture of the product and solutions.
- Share skills and experience with other groups to establish consistency and improve quality.
- Identify and assist in resolving key issues and risks.
- Understand, follow, and improve upon formally-communicated methodologies, processes, policies, and values.
- Provide support and encouragement to team members and participate in up-skilling and training of colleagues.
- Able to travel as reasonably requested.
Key Relationships:
- Internal: Managers, Other Delivery Staff, Sales and Pre-Sales, Engineering, Support
- External: Customers, Third-party vendors, Business partners
- University degree in engineering, mathematics, computer science, or equivalent experience.
- Relevant technical experience in Telecommunications, Intelligent Networks, and/or Next Generation Networks.
- Solid knowledge in telephony protocols (e.g., TCP/IP, SS7, INAP, CAMEL, MAP, H323, Sigtran).
- Scripting languages (e.g., Perl, Python).
- UNIX, especially Solaris.
- Relational database concepts, especially Oracle.
- Object-oriented concepts.
- Distributed system technologies.
- Microsoft Office.
This role offers excellent opportunities for professional growth and development. The successful candidate will have the chance to work with experienced professionals in a dynamic and challenging environment. We offer competitive compensation and benefits packages.
OthersWe are an equal opportunities employer and welcome applications from candidates with diverse backgrounds. We are committed to creating an inclusive work environment that values diversity and promotes equality. If you are a motivated and skilled individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
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