Professional Salon Supervisor

2 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

Job Title: Salon Manager

Location: PWD, Islamabad

Salary: PKR 35,000 - 50,000 per month (based on experience)

Job Summary:

We are seeking a dedicated and experienced Female Salon Manager to oversee the smooth operation of our salon while delivering exceptional customer service. The ideal candidate will have a background in administration, preferably with salon management experience.

Key Responsibilities:

  1. Customer Service Excellence:
    • Provide exceptional customer service to all clients, ensuring a welcoming and professional environment.
    • Address client inquiries, complaints, and feedback promptly and effectively to ensure customer satisfaction.
    • Develop strategies to enhance the client experience and build client loyalty.
    • Monitor client wait times and ensure clients feel attended to and valued throughout their visit.
  2. Staff Management:
    • Oversee staff schedules, manage hiring, firing, and day-off requests.
    • Ensure all team members are well-trained, motivated, and performing efficiently.
    • Conduct regular training sessions to maintain high customer service standards.
  3. Floor Management:
    • Monitor salon floor, ensuring all equipment is in working order.
    • Address any maintenance needs promptly to keep operations smooth.
  4. Software Management:
    • Handle client billing, manage deals, oversee staff attendance records, and control inventory using the salon's management software.
  5. Inventory Control:
    • Manage incoming and outgoing stock, track inventory levels, and order supplies when needed.
  6. Overall Salon Management:
    • Maintain a clean, organized, and welcoming environment for clients.
    • Monitor overall salon performance and client satisfaction.

Requirements:

  • Experience: Background in administration, with salon management experience preferred.
  • Skills: Strong communication, interpersonal, and customer service skills.
  • Appearance: Must be presentable and wear appropriate attire on the premises.

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