Production Support Engineer

3 days ago


Hyderabad City Taluka, Pakistan HSBC Full time

We are looking for a highly skilled and experienced Consultant Specialist to join our team. As a key member of our team, you will be responsible for delivering technical excellence in production support to Linux/VCS and working as a Subject Matter Expert for the production support team.

About HSBC

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper.

  1. In this role, you will perform Root Cause Analysis and provide permanent fixes, investigate and provide solutions to Server performance related issues, and lead Unix team in crisis calls.
  2. Additionally, you will participate in MIR and PIR calls, mentor team members, experience and expertise in maintaining complex High Availability & Replication setups, and provide consultancy for complex setups and Disaster Recovery.
  3. You will identify automation and Self-Healing opportunities and develop automation to reduce manual efforts and standardize processes.

Requirements:

  • Extensive experience in Linux/VCS production support
  • Strong subject matter expertise in High Availability & Replication setups
  • Excellent problem-solving and analytical skills
  • Ability to lead and mentor team members
  • Experience in developing automation to standardize processes


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