Client Services Manager

16 hours ago


Lahore, Punjab, Pakistan Optimum Consulting Full time
Client Services Manager

We are looking for a Client Services Manager to join our team at Optimum Consulting in Pakistan.

A BSCS or equivalent degree from a reputable institution is required for this role.

Key Responsibilities:
  • Familiarity with PC components and technical naming conventions is essential for this role.
  • Working knowledge of PC software is also necessary.
  • Strong time management and organizational skills are crucial for success in this position.
  • Proficiency in Outlook, Excel, Word, Visio, SharePoint MS Office Products is mandatory.
  • Setting up Client Services meetings, taking notes, and posting updates is a key responsibility.
  • Maintaining accuracy and attention to detail while tracking deadlines is vital.
  • This role involves generating reports on PC refresh data, PC Leasing schedules/buy-out data, and PC asset information.
  • The selected candidate will be responsible for primary coordination of PC refresh and leasing schedules, working closely with IT, Procurement, and Business teams.
  • Ensuring timely completion and distribution of monthly business communication reports to CSS teams is another key responsibility.
  • As the primary IT contact, the selected candidate will attend weekly meetings, ensure completion of all Client Services assigned tasks, and provide guidance and support as needed.
Requirements

Our ideal candidate must possess excellent written and verbal communication skills to effectively communicate with our US staff.

Strong proficiency in Information Technology and Services, particularly in Lahore, Pakistan, is required.



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