Client Success Manager

1 day ago


Lahore, Punjab, Pakistan Zambeel Full time

About Us

Zambeel is committed to delivering exceptional services that help clients achieve their business objectives. We are seeking a skilled Client Success Manager to manage our Arabic-speaking clients and provide tailored solutions to increase sales and operational efficiency.

Key Responsibilities

  1. Foster strong relationships with Arabic-speaking clients, acting as their primary point of contact to understand their business needs.
  2. Present and explain our services, ensuring clients understand the value they bring to their business.
  3. Collaborate with internal teams to deliver client-specific strategies and address any concerns promptly.
  4. Monitor client satisfaction and proactively identify opportunities to improve their experience.

Requirements

  1. Fluency in Arabic, Urdu, and English is mandatory for success in this role.
  2. Proven experience in account management, client success, or a similar client-facing role.
  3. Strong communication and interpersonal skills to build trust and rapport with clients.
  4. Problem-solving abilities to address client challenges and provide effective solutions.
  5. Organizational skills to manage multiple clients and prioritize tasks efficiently.
  6. A proactive and results-driven attitude, with a passion for helping clients achieve their goals.


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