Customer Service Professional

5 days ago


Karachi, Sindh, Pakistan beBee Careers Full time 900,000 - 1,200,000

**Job Summary**

As a Customer Relationship Officer, you will play a pivotal role in fostering and maintaining long-term relationships with clients. Your exceptional customer service skills will be the cornerstone of our clients' experience.

Key Responsibilities:
  • Foster strong bonds with clients through proactive communication and prompt issue resolution.
  • Serve as the primary point of contact for clients, addressing their queries and concerns in a timely manner.
  • Identify opportunities to upsell and cross-sell our financial products and services.
  • Assist clients in opening new accounts and provide guidance on utilizing our services.
  • Stay up-to-date with industry trends and share relevant information and updates with clients.
  • Collaborate with other departments to ensure seamless client experiences.
Requirements:
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Able to work independently and as part of a team.
  • Detailed-oriented and organized.
  • Able to handle and resolve customer complaints effectively.


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