MSIT and ADM Engagement Leader

1 week ago


Lahore, Punjab, Pakistan beBee Careers Full time
Lead IT Services Manager

This is an exciting opportunity to lead the delivery of Managed Services and Application Development & Maintenance across the Middle East and Africa region. As a results-driven IT leader, you will be responsible for leading Pre-Sales efforts for MSIT/ADM business contract renewal, farming, and expansion.

Main Responsibilities:
  • Develop and execute comprehensive sales strategies to drive growth and revenue.
  • Coordinate with internal teams to secure optimal solutions and offers for customers.
  • Ensure customer satisfaction by delivering high-quality services that maximize value and efficient service.
  • Drive profitable deals, risk mitigation, and support pre-sales, sales, delivery, and lifecycle management.

Leadership Expectations:
  • Maintain cross-functional leadership, mobilizing support across functions and teams.
  • Exhibit strong collaboration, communication, and fact-based decision-making.
  • Foster a people-centric leadership style with empathy.

Sales & Customer Focus:
  • Proven ability to drive multi-million-dollar sales and manage complex contracts.
  • Deep knowledge of contracting, commercial models, and customer operations in Core, IT (OSS/BSS), and ADM.
  • Translate portfolio capabilities into business value for customers.
  • Lead technical and business discussions at all levels, including customers' D and C-suite stakeholders.

Functional & Technical Expertise:
  • In-depth experience with MS IT, LCM, and ADM best practices and delivery.
  • Demonstrated financial improvements and cost savings.
  • Experience in continuous improvement for main IT systems, enhancing customer satisfaction and KPIs.
  • Expertise in Ericsson Service Delivery processes, agile and DevOps models.

The Skills You Bring:
  • University degree in Business, Engineering, or ICT.
  • 5+ years in MSIT/ADM presales.
  • 5+ years in delivery of Managed Services and/or ADM.
  • 10+ years in the telecom network industry.
  • Strong record of sales and C-level engagement.

About Us:

We are a leading provider of telecommunications equipment and services. Our mission is to empower our customers to achieve their goals through innovative technology and exceptional service.


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