
Front Desk Coordinator
2 days ago
Front Desk Coordinator
We are seeking a highly skilled and organized professional to excel in a dynamic front desk environment. This opportunity is ideal for individuals who are passionate about delivering exceptional patient care and administration services.
About the Role
- Greet patients and provide assistance at the front desk, ensuring a welcoming experience.
- Schedule appointments and manage patient records efficiently, utilizing organizational skills and attention to detail.
- Answer phone calls, respond to inquiries, and offer timely support to patients, demonstrating excellent communication skills.
- Process patient payments and insurance claims accurately, maintaining a high level of precision and reliability.
- Maintain a clean and inviting reception area that reflects a commitment to quality and excellence.
- Collaborate with dental staff to ensure seamless operations and outstanding patient experiences.
Requirements
- Excellent communication and interpersonal skills to effectively interact with patients and colleagues.
- Proficiency in MS Office and appointment scheduling software to streamline tasks and enhance productivity.
- Ability to multitask and handle pressure in a fast-paced environment, remaining composed and focused under stress.
- Friendly demeanor and customer-oriented attitude to deliver exceptional patient service and build strong relationships.
- Basic knowledge of dental terminology to communicate effectively with patients and colleagues, ensuring accurate understanding and application.
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