IT Support Technical Lead

Key Responsibilities:The Customer Support Team Lead will be responsible for:Enhancing the team's technical abilities through ongoing training and ticket deep divesSupporting complex technical troubleshooting, including data validation and integration related issuesChampioning continuous improvement in resolution speed, quality, and Stellic tone of...

Technical Support Specialist Job DescriptionThis is a hands-on role that requires administering servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates, and patches.

We are seeking skilled professionals for the role of Technical Support Specialist. This position involves generating leads internationally through outbound technical support.Key Responsibilities:Call customers to identify potential leads.Conduct technical support calls to provide assistance and resolve issues.Educate customers on product features,...

Microsoft Dynamics AX/365 F&O Technical ConsultantDynato Technical Services specializes in providing ERP support for Microsoft Dynamics 365. We offer consulting, implementation, customization, and ongoing technical support to help businesses effectively utilize this powerful cloud-based platform. Our team of experienced professionals is dedicated to...

About the Position:\This leadership role is critical to the success of our customer support team.\The ideal candidate will possess strong technical expertise, strategic vision, and excellent people management skills.\Responsibilities include:\\ Developing and implementing support processes and procedures to ensure seamless customer interactions\ Leading a...

Key ResponsibilitiesThis position involves coordinating business operations and customer service support activities to ensure high-quality service delivery, reduced faults, and improved customer satisfaction. Key tasks include:Migrating copper services to fiber network to improve quality of serviceMinimizing mean time to resolve (MTTR) of faultsProviding new...

Senior Support Consultant / Technical Lead RoleAs a Senior Support Consultant / Technical Lead, you will be responsible for managing Unix and Oracle related accounts and providing L3 support for critical System Admin related calls.Responsibilities:Production support of UNIX or Linux servers for the front and back office.Daily UNIX/Linux system administration...

Job DescriptionWe are seeking skilled professionals proficient in outbound technical support and lead generation. Proactive individuals with excellent communication skills and a knack for engaging clients are ideal candidates.

The Ideal Candidate:We are looking for a highly skilled and experienced Customer Support Team Lead who possesses exceptional analytical, problem-solving, and communication skills. The ideal candidate will have a strong technical background and troubleshooting expertise, as well as a proven track record of scaling high-performing support teams.3+ years...

Senior Support Consultant / Technical Lead Quantum IT Solutions, Pakistan We are currently looking for a robust, dynamic and passionate IT professional to act as a Senior Support Consultant / Technical Lead with exposure in Linux and/or Unix. You will be reporting directly to the Director Consulting & Manager Managed Services.Key Responsibilities:Managing...