Warehouse Customer Experience Specialist

1 day ago

Lahore, Punjab, Pakistan beBeeInventory Full time 250,000 - 450,000

Customer Service Representative Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences through prompt and professional communication.

Key Responsibilities:

  • Controlled inventory levels by conducting physical counts and reconciled with system to move overaged inventory.
  • Coordinate fleet and other vehicles for processing of ASN and shipment orders.
  • Coordinate with the inventory people for disposal of damaged products/stock.
  • Developed pick-phase methodology at warehouses to serve critical customers on pair.
  • Ensure all documents are filed on completion of shift.
  • Ensure all reports/required forms are submitted correctly and in a timely manner to both internal and external customers.
  • Level which reduced inventory at retail shops and warehouse.
  • Respond to all customer inquiries and issues concerning work orders, invoices, inbound, shipments, inventory issues etc. and report customer feedback to the warehouse manager.
  • Shipment orders.
Requirements:

Effective Business Communication skills, Inventory management, Proficient in Microsoft Word and Microsoft Excel

Additional Skills and Training:

Inventory management is crucial for maintaining accurate records and making informed decisions about stock levels and distribution. Our ideal candidate will have experience working with inventory systems and be able to analyze data to optimize inventory levels and reduce waste.

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