Customer Experience Analyst

We are seeking a passionate and customer-centric individual to join our organization as a Product Experience Analyst. This role involves acting as the bridge between customers and various departments, ensuring a seamless and unified customer experience journey.ResponsibilitiesDefine, shape, and implement a comprehensive CX strategy that encompasses all...

About the RoleWe are seeking a highly skilled Retail Customer Success Analyst to join our team. In this role, you will be responsible for managing the day-to-day activities and processes related to customer onboarding. This includes monitoring and improving customer service processes, adhering to performance indicators, and handling escalated customer...

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered...

A career as a Technical Support Team Lead offers the opportunity to leverage your technical expertise and leadership skills to drive process improvements and elevate the customer support experience. If you have a strong background in technical support, a proven track record of scaling high-performing teams, and exceptional analytical skills, this role may be...

US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That's the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world-class...

Role SummaryThe Customer Onboarding Analyst manages the day-to-day activities and processes to successfully onboard our retail customers to our suite of solutions. This role requires a client-driven attitude, strong experience in working in B2B customer-facing roles, and excellent communication and leadership skills.Main Responsibilities:Manage the retail...

Company DescriptionNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer...

We are seeking a Business Analyst to become a core member of our team, responsible for driving business growth through data analysis and strategic planning.About the RoleThe successful candidate will have experience working with Business Intelligence tools, building reports, and dashboards, as well as proficiency in Excel, SQL, and Google tech stack.Key...

We are looking for an experienced Product Experience Analyst to join our team and help us deliver exceptional customer experiences. As a key member of our team, you will be responsible for analyzing customer feedback and data to identify pain points and opportunities for improvement.Main ResponsibilitiesDevelop and implement a comprehensive CX strategy that...

Company DescriptionNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer...