Senior Team Coordinator

8 hours ago

Rawalpindi Cantonment, Pakistan beBeeOperations Full time 1,800,000 - 2,500,000

A highly skilled operations professional excels at bridging teams and managing internal and external stakeholders.

Key Responsibilities:
  • Lead a department of 50-60 people, focusing on smart execution of operations within given resources.
  • Enable team members to execute their roles efficiently by providing necessary resources.
  • Maintain customer service standards using recognized benchmarks and conduct regular progress meetings with staff.
  • Oversee project completion timelines, develop high-performing teams, and create a professional work environment promoting equality and fairness.
  • Implement organizational policies, review KPIs, and analyze performance to identify areas for improvement.
  • Analyze training needs and develop staff for next-level roles, while driving operations improvements and business growth.
Requirements:
  • Bachelor's degree in Business Administration or MBA preferred
  • Excellent English communication skills
Skills and Experience:
  • Leadership skills, team management, project management, situation handling, and problem-solving
  • Minimum 5-8 years of experience in managing teams, customer support, services business operations, call center operations, business development, recruitment, and project management

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