
Live Chat Specialist
1 day ago
Job Summary:
We are looking for a Live Chat Specialist to join our team. The ideal candidate will have excellent communication skills and be able to manage customer queries via live chat.
- Engage with customers via live chat and respond to their inquiries.
- Provide product information and answer customer questions.
- Solve customer complaints and concerns in a professional manner.
- Collaborate with the dispatch team to resolve complex issues.
Requirements:
To be successful in this role, you will need:
- Qualification: Intermediate, Graduation or Diploma in related field.
- Experience: Fresh or up to 1 Year of experience.
- Excellent verbal and written communication skills.
- Customer-friendly attitude with problem-solving and decision-making skills.
- Proficient in Excel and other MS Office tools.
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