Employee Experience Operations Manager

3 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

Job Title: Employee Experience Operations Manager

The successful candidate will oversee and manage the Employee Experience Function, including organization-wide fleet operations, travel and accommodation logistics, hospitality, office administration, and vendor management. This role ensures smooth daily operations, cost-effective budgeting, compliance with company policies, and a seamless experience for employees.

Fleet Management:

  • Manage a nationwide fleet of vehicles, ensuring availability, allocation, and maintenance.
  • Supervise fleet repairs, fueling, invoice management, and office parking logistics.
  • Oversee fleet acquisition and disposal, vehicle tracking, and driver management (duty rosters, shifts, and dispute resolution).
  • Manage daily pick & drop services (24/7) for NOC and IT teams.
  • Handle delegation duties as assigned by senior management.
  • Conduct routine vehicle inspections to ensure safety and reliability.
  • Forecast future fleet requirements and manage budgets accordingly.
  • Liaise with government offices for vehicle-related matters.

Travel & Accommodation:

  • Manage domestic, intercity, and international travel arrangements, including budgeting and expense tracking.
  • Handle TAF requests, hotel booking arrangements, and TAF invoice verification.
  • Oversee accommodation for official delegations in coordination with senior management.

Hospitality Management:

  • Coordinate logistics for in-house meetings, trainings, and conferences.
  • Oversee day-to-day cafeteria operations, including vendor payments and employee experience.
  • Manage office supplies and ensure their timely availability.
  • Supervise housekeeping services across all offices and expat residences.
  • Oversee expat house operations—meal arrangements, maintenance, rental negotiations, and safe room upkeep.

Budgeting, Reporting & Analysis:

  • Manage vendor relationships and performance evaluations.
  • Administer contract and lease agreements for nationwide rental properties.
  • Prepare and submit reports as required.
  • Oversee financial management, including annual planning, invoice verification, forecast analysis, and approvals.

Eligibility Criteria:

  • Bachelor's or Master's degree in Business Administration or related field.
  • 5–7 years of relevant experience in administration, fleet management, or general services.
  • Strong vendor management and budgeting skills.
  • Working knowledge of labor laws and vehicle regulations.
  • Excellent communication, organizational, and problem-solving skills.

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