Employee Experience Operations Manager

6 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

Job Title: Employee Experience Operations Manager

Job Description:

This is a critical role within the organization, responsible for overseeing and managing the employee experience function.

  • Fleet Management:
    • Manage a nationwide fleet of vehicles, including armored vehicles, ensuring availability, allocation, and maintenance.
    • Supervise fleet repairs, fueling, invoice management, and office parking logistics.
    • Oversee fleet acquisition and disposal, vehicle tracking, and driver management (duty rosters, shifts, and dispute resolution).
    • Manage daily pick & drop services (24/7) for NOC and IT teams.
  • Travel & Accommodation:
    • Manage domestic, intercity, and international travel arrangements, including budgeting and expense tracking.
    • Handle TAF requests, hotel booking arrangements (panel hotels), and TAF invoice verification.
    • Oversee accommodation for official delegations in coordination with senior management.
  • Hospitality Management:
    • Coordinate logistics for in-house meetings, trainings, and conferences (refreshments, seating, payments, etc.).
    • Oversee day-to-day cafeteria operations, including vendor payments, cleanliness, and employee experience.
    • Manage office supplies (tea, coffee, sugar, water, stationery) and ensure their timely availability.
    • Supervise housekeeping services across all offices and expat residences, including cleaning, gardening, fumigation, and janitorial supply management.
    • Oversee expat house operations—meal arrangements, maintenance, rental negotiations, and safe room upkeep.
  • Budgeting, Reporting & Analysis:
    • Manage vendor relationships, performance evaluations, contract compliance, and ensure adherence to labor and government regulations.
    • Administer contract and lease agreements for nationwide rental properties and manage courier services.
    • Prepare and submit weekly, monthly, and periodic reports as required.
    • Oversee overall departmental budget, including annual budget planning, invoice verification, forecast analysis, and approvals.
    Required Skills and Qualifications:

This role requires strong organizational and problem-solving skills, as well as excellent communication skills. Relevant experience in administration, fleet management, or general services is necessary.

  • Educational Requirements:
    • Bachelor's or Master's degree in Business Administration or related field.
  • Work Experience:
    • 5-7 years of relevant experience.
  • Skills:
    • Strong vendor management and budgeting skills.
    • Working knowledge of labor laws and vehicle regulations.

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