
Digital Infrastructure Specialist
6 days ago
We are looking for a Digital Infrastructure Specialist to join our team. As a key member of our organization, you will be responsible for designing and implementing digital infrastructure solutions that meet the needs of our customers.
Responsibilities:- Technical Consultation & Architecture Design
- Develop and maintain deep expertise in cloud infrastructure and architecture design.
- Help customers design, diagram, and plan infrastructure architectures tailored to their use cases.
- Conduct regular technical consultation sessions and workshops to enable customers to be self-sufficient in managing their cloud environments.
- Proactive Customer Engagement & Growth
- Manage and maintain key customer relationships.
- Partner closely with customers to drive engagement, retention, and expansion of their cloud workloads.
- Identify opportunities for cost reduction and performance optimization, guiding customers to make data-driven decisions.
- Advocacy & Cross-Functional Collaboration
- Act as the voice of the customer within our organization, ensuring their needs are represented in product development and support processes.
- Liaise with internal teams to resolve escalations and technical challenges quickly.
This role requires a strong understanding of cloud technology and excellent technical skills.
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IT Infrastructure Specialist
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Cloud Infrastructure Specialist
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