![Transpotech Services](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Improvement Coach
7 hours ago
We are seeking a skilled Customer Experience Improvement Coach to join our quality assurance team at Transpotech Services. As a key member of our team, you will be responsible for improving the overall customer experience by evaluating customer support interactions and identifying areas for improvement.
Main Responsibilities:
- Evaluate customer support interactions based on established performance metrics and quality standards.
- Monitor calls and emails to ensure adherence to company policies, industry regulations, and ethical standards.
- Provide timely and constructive feedback to customer support agents.
- Collaborate with the training team to identify training needs.
- Maintain detailed records of evaluation scores and performance trends.
Benefits:
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
-
Performance Improvement Coach
6 days ago
Lahore, Punjab, Pakistan Youth Career Management Full timeWe're seeking a Performance Improvement Coach to join our team at Youth Career Management. In this role, you'll identify and assess future and current training needs, develop overall or individualized training and development plans, and deploy various training methods to achieve desired outcomes.You'll also be responsible for conducting effective induction...
-
Excellence in Customer Experience
7 hours ago
Lahore, Punjab, Pakistan PakWheels Full timeExcellence in Customer ExperienceJob OverviewPakWheels is committed to delivering exceptional customer experiences, and we are seeking a highly skilled Quality Assurance Executive to join our team. As a key member of our Customer Support team, you will play a vital role in upholding our high standards of customer service.Key Responsibilities• Listen to...
-
Call Center Coach
18 hours ago
Lahore, Punjab, Pakistan Transpotech Services Full timeCoach and ImproveWe are seeking a Call Center Coach to join our team at Transpotech Services. As a Call Center Coach, you will work closely with our customer support agents to evaluate their performance, provide guidance, and help them improve their skills.Your Key ResponsibilitiesMonitor calls taken by customer support agents and provide feedback on...
-
Coaching and Leadership Expert
3 days ago
Lahore, Punjab, Pakistan Gujranwala Food Industries (Pvt) Ltd. Full timeWe are seeking a Coaching and Leadership Expert to join our sales team at Gujranwala Food Industries (Pvt) Ltd. The ideal candidate will have a proven track record of driving sales growth and improving team performance through effective coaching and leadership.Key ResponsibilitiesDevelop and implement effective coaching programs to improve sales team...
-
Customer Experience Lead
7 days ago
Lahore, Punjab, Pakistan PakWheels Full timePakWheels.com is committed to delivering exceptional customer experiences, and we're seeking a talented Customer Experience Lead to drive this mission forward.Key Responsibilities:Collaborate with the Customer Support team to identify areas for improvement and develop strategies to enhance customer interactions.Monitor and evaluate recorded calls to assess...
-
Customer Experience Strategist
20 hours ago
Lahore, Punjab, Pakistan Connexis Pvt. Limited Full timeAbout the RoleThe Manager Technical/Operations will play a critical role in driving business success through effective leadership and management of a team of Solutions Development and Customer Services professionals. The successful candidate will be responsible for achieving department SLAs, metrics, and OKRs, while ensuring seamless customer experience...
-
Sales Performance Coach
7 hours ago
Lahore, Punjab, Pakistan Gujranwala Food Industries (Pvt) Ltd. Full timeAre you a seasoned Sales Manager looking for a new challenge? Gujranwala Food Industries (Pvt) Ltd. has an exciting opportunity for a highly motivated and experienced professional to join our team.Job RequirementsThe successful candidate will have a strong background in sales management, with expertise in coaching sales reps to improve their performance and...
-
DevOps Coach
7 hours ago
Lahore, Punjab, Pakistan Soliton Technologies Full timeAgile Team Lead Job SummaryWe are seeking an experienced Agile Team Lead to join our team at Soliton Technologies. The successful candidate will lead Agile teams in delivering high-quality products efficiently, ensuring adherence to Agile principles and guiding teams toward continuous improvement.Key ResponsibilitiesLeadership: Provide leadership to Agile...
-
Sales Enablement Coach
7 hours ago
Lahore, Punjab, Pakistan Glow Full timeAbout GlowAt Glow, we're committed to making insurance more accessible and affordable for small business owners. Our mission is to provide them with peace of mind, so they can focus on growing their businesses.The Opportunity:We're seeking a highly motivated Sales Enablement Trainer to join our team. As a key member, you'll be responsible for creating and...
-
Quality Expert in Customer Experience
6 days ago
Lahore, Punjab, Pakistan PakWheels Full timePosition SummaryPakWheels.com is looking for a dedicated Quality Assurance Executive to oversee the maintenance of high-quality customer service standards. This role demands strong analytical skills, a keen eye for detail, and a genuine passion for quality excellence.Main Tasks:Review recorded calls to assess adherence to scripts, product knowledge, and...
-
Customer Experience Manager
18 hours ago
Lahore, Punjab, Pakistan SnSkies Pvt. Ltd. Full timeSnSkies Pvt. Ltd. is seeking a highly skilled professional to join our team as a CUSTOMER EXPERIENCE MANAGER. In this role, you will be responsible for ensuring that all customers have a positive experience with our product.ResponsibilitiesMonitor customer feedback and identify areas for improvement.Develop and implement strategies to improve customer...
-
Marketing Strategy Coach
8 hours ago
Lahore, Punjab, Pakistan Peak Solutions Full timeJob OverviewWe are seeking a highly skilled Marketing Strategy Coach to join our team at Peak Solutions. As a key member of our organization, you will be responsible for designing and delivering comprehensive training programs focused on digital marketing strategies, tools, and techniques.Main Responsibilities:Develop Strategic Training Content: Create...
-
Customer Experience Strategist
18 hours ago
Lahore, Punjab, Pakistan SolutionInn Full timeJob Summary:We are looking for an experienced Customer Experience Strategist to join our team at SolutionInn. In this role, you will be responsible for analyzing customer behavior and developing strategies to improve customer satisfaction and loyalty. If you have a passion for customer-centric roles and a strong understanding of data analysis tools, we...
-
Customer Experience Coordinator
3 days ago
Lahore, Punjab, Pakistan Moriox Shoes Full timeJob Overview: Moriox Shoes is dedicated to delivering exceptional customer experiences. We are seeking a talented individual to join our support team as a customer service representative.The successful candidate will possess strong problem-solving and conflict-resolution skills, with the ability to work independently and as part of a team.This role offers...
-
Customer Service Excellence Executive
18 hours ago
Lahore, Punjab, Pakistan PakWheels Full timeAbout PakWheelsPakWheels.com is a leading company in the automobile landscape, dedicated to providing exceptional service to our customers.Job OverviewWe are seeking a highly motivated Quality Assurance Executive to join our team. In this role, you will be responsible for ensuring that our customer support team provides exceptional service to our...
-
Service Delivery Manager
20 hours ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeService Delivery ManagerWe are looking for an experienced Service Delivery Manager to join our team. In this role, you will be responsible for overseeing the delivery of exceptional customer service and support.Key Responsibilities:Manage day-to-day operations of our customer service teamDevelop and implement processes to improve customer satisfactionMonitor...
-
Senior Customer Experience Manager
7 hours ago
Lahore, Punjab, Pakistan Mansha Brothers Full time**Required Skills and Qualifications:**To be successful in this role, you will need to have:At least 5 years of experience in a relevant fieldA strong background in IT, Networking, and SecurityExcellent communication and problem-solving skillsThe ability to work effectively in a team environmentLeadership and coaching skills
-
Customer Experience Associate
7 hours ago
Lahore, Punjab, Pakistan The First Law Full timeThe First Law is committed to delivering exceptional customer service and experience. We are seeking a highly skilled and dedicated Customer Experience Associate to join our team as a Support Team Representative. In this role, you will be responsible for responding to customer inquiries, providing product and service information, and collaborating with team...
-
Customer Experience Manager
1 day ago
Lahore, Punjab, Pakistan Parhlo Full timeJob DescriptionWe are seeking a motivated and results-driven Quality Assurance Executive to join our team at Parhlo. As a key member of our customer experience team, you will play a vital role in ensuring that our customers receive the highest level of service.Your primary responsibility will be to monitor and analyze our customer interactions, identifying...
-
Customer Experience Liaison
3 days ago
Lahore, Punjab, Pakistan Maahi Developers (Pvt.) Ltd. Full timeJob OverviewWe are looking for a talented individual to fill the position of Customer Relations Specialist at Maahi Developers (Pvt.) Ltd.This is an exciting opportunity for a graduate with a strong background in customer service and experience in using Microsoft Office Tools.The successful candidate will be responsible for managing customer relationships,...