Technical Service Specialist

7 days ago


Lahore, Punjab, Pakistan Pixel Communications Full time

About Our Company

Pixel Communications is committed to delivering top-notch customer service. We're seeking an experienced Customer Support Specialist to help us achieve this goal.

Job Overview

  • Engage with customers through various communication channels.
  • Offer expert advice on our products and services.
  • Address customer complaints and resolve issues promptly.
  • Maintain accurate records of customer interactions.
  • Collaborate with internal teams to resolve complex customer problems.
  • Develop and update customer support materials.

Essential Skills

  • A minimum of 2 years of customer-facing experience.
  • Excellent written and verbal communication skills in English.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Familiarity with customer support software or CRM systems is desirable.
  • A customer-focused attitude with strong interpersonal skills.

Desirable Qualifications

  • Background in a tech or SaaS environment.
  • Proven ability to handle high-pressure situations effectively.

Our Benefits Package

  • A competitive salary and performance-based incentives.
  • Flexible working hours.
  • Ongoing training and development opportunities.
  • Health and wellness benefits.
  • A range of additional employee perks.


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