Customer Experience Expert

9 hours ago


Lahore, Punjab, Pakistan Soliton Technologies Full time

**Job Profile**

Soliton Technologies is a leading technology company that provides innovative solutions to businesses across various industries. We are currently seeking a skilled and experienced Customer Experience Expert to join our team on-site.

The successful candidate will be responsible for ensuring that customers receive excellent customer service, identifying areas for improvement, and implementing strategies to enhance the customer experience.

As a Customer Experience Expert, you will possess excellent communication and interpersonal skills, a strong understanding of the technical fundamentals of web-based applications, and hands-on experience in relational databases (SQL Server, Oracle). Knowledge in HL7 (V3 preferred), XML, and web services is also highly desirable.

The ideal candidate will have a strong background in business analysis and account handling, with experience working with enterprise systems such as Jboss and WebLogic. They will also be able to understand complex documentation and communicate effectively with both internal teams and clients.

Shift Timings: Afternoon Shift, Evening Shift
Role Code: #ST25Q1AS
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