Virtual Support Professional

2 days ago

Rawalpindi Cantonment, Pakistan beBee Careers Full time
Virtual Support Professional (Cold Calling & Outreach)

We are looking for a skilled Virtual Support Professional to conduct cold calling and outreach activities, supporting our operational needs and contributing to our client engagement and lead generation strategies.

Main Responsibilities:

  • Perform cold calling to generate leads and schedule appointments, effectively engaging potential clients.
  • Offer exceptional customer service, addressing client inquiries and ensuring a positive experience.
  • Work closely with internal teams to align outreach efforts and share valuable insights.
  • Manage workflows and client data efficiently using CRM and data management tools.
  • Support digital marketing initiatives by applying marketing principles.
  • Assist with content creation tasks, including graphic design, video editing, or writing, when necessary.

Required Qualifications:

  • Cold Calling Ability: At least 1 year of experience in cold calling (as a fronter or verifier) to effectively support client outreach.
  • Customer Service Background: Proven track record in customer service, demonstrating the ability to engage clients and deliver top-notch service.
  • Strong Communication Skills: Excellent written and verbal communication skills to interact effectively with clients and team members.
  • Digital Marketing Knowledge: Strong understanding of digital marketing fundamentals to align with marketing initiatives.
  • CRM/ Data Management Experience: Practical experience with CRM platforms or data management tools to ensure smooth workflow management.
  • Content Creation Knowledge: Familiarity with content creation, such as graphic design, video editing, or content writing, is beneficial.

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