Client Success Professional

4 days ago


Lahore, Punjab, Pakistan Interact Globals Full time

At Interact Globals, we're looking for a Client Success Professional to manage client relationships and ensure their success through service delivery and support.

Key Responsibilities:
  • Implementation & Training: Lead clients through onboarding and training, ensuring they understand how to maximize the value of our services.
  • Relationship Management: Foster strong client relationships, gather feedback to improve services, and ensure continuous service improvement.
  • Performance Monitoring: Proactively address any issues that may arise and ensure smooth, effective service delivery.
  • Issue Resolution: Handle escalations and provide timely and effective resolutions to client concerns.
  • Retention & Growth: Focus on client retention, renew contracts, and identify opportunities to grow client accounts and expand services.


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