Help Desk Technical Specialist

Help Desk LeadWe are seeking a highly skilled Help Desk Lead to oversee our IT help desk and incoming tickets. As the primary point of contact for all IT-related inquiries and issues, this role ensures smooth and effective technology operations, empowering staff to efficiently carry out their responsibilities.The successful candidate will have a proven track...

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JIRA IT Help Desk - ACP120+ITC Worldiwde's Technical Service and Support Team is seeking an IT Help Desk Lead to oversee our information technology help desk and incoming tickets. Under general direction from the Manager of Infrastructure and Operations, the IT Help Desk Lead will handle incident management, strategize efficient workflows, and develop...

Customer Support ProfessionalJob Overview: We are seeking a highly skilled Customer Support Professional to assist with resolving customer inquiries in a timely and accurate manner.Main Responsibilities:Resolve Customer Issues:Respond to customer inquiries via various channelsIdentify customer needs and provide assistance with specific featuresMonitor...

Technical Support SpecialistAs a Technical Support Specialist, you will play a crucial role in providing technical desktop support to students, staff, and faculty at the Helpdesk and campus-wide. This involves troubleshooting IT software and hardware problems, installing different operating systems, and providing support to faculty and staff.The key...

Job Title: Customer Service Representative - Help Desk Specialist.Job Description:We are looking for a young talent to join our team in a position with no previous experience. If you have the drive to learn and grow, this could be an ideal opportunity.The successful candidate will be responsible for assisting in customer service and administrative support....

Customer Service Specialist PositionWe are seeking a highly skilled Customer Service Specialist to join our team. This role involves managing customer interactions, handling cost calculations, budgeting, and spreadsheet management.Key Responsibilities:Manage customer inquiries via email and chat efficiently.Assist customers with platform features and...

Job Description:We are seeking a highly motivated and proactive individual to join our team as a Technical Support Specialist.This role involves providing technical assistance and support to employees, being the first point of contact for any queries or concerns.Candidates with no experience are welcome to apply, as we believe in investing in individuals who...

IT Help Desk LeadA skilled IT professional is sought to lead our help desk team, overseeing incident management, workflow optimization, and innovative solutions to enhance user experience. As the primary point of contact for all IT-related inquiries and issues, this role ensures smooth and effective technology operations, empowering staff to efficiently...

IT Support SpecialistThe IT Support Specialist is the primary point of contact for users seeking assistance with IT-related issues. They are responsible for resolving Level 1 requests in a timely and efficient manner, while also escalating Level 2/3 requests to the appropriate support teams.Main Responsibilities:Serve as the single point of contact for...