Help Desk Support Agent

Help Desk LeadWe are seeking a highly skilled Help Desk Lead to oversee our IT help desk and incoming tickets. As the primary point of contact for all IT-related inquiries and issues, this role ensures smooth and effective technology operations, empowering staff to efficiently carry out their responsibilities.The successful candidate will have a proven track...

Help Desk Technician PositionThe help desk technician is responsible for providing users with network technical support, responding to needs and questions of users concerning their access of network resources, and setting up and maintaining basic network operations.The ideal candidate will have proven ability to communicate effectively in a fast-paced...

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JIRA IT Help Desk - ACP120+ITC Worldiwde's Technical Service and Support Team is seeking an IT Help Desk Lead to oversee our information technology help desk and incoming tickets. Under general direction from the Manager of Infrastructure and Operations, the IT Help Desk Lead will handle incident management, strategize efficient workflows, and develop...

Tkxel is a leading software development company located in Reston, Virginia. We are committed to developing innovative software solutions for leading enterprises worldwide, helping them grow their businesses using the latest technology solutions.Job DescriptionThe IT Support Agent is the first point of contact for users calling the IT Service Desk. While...

Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team. As a key member, you will play a vital role in providing exceptional service and support to our clients.Key Responsibilities:Customer Service:Facing customer inquiries and resolving issues in a timely mannerProviding accurate and helpful information regarding...

The IT Support Agent is the first point of contact for the users who call the IT Service Desk. While providing a high level of customer interaction, they are responsible to resolve Level 1 requests in a timely fashion and escalate Level 2/3 requests to appropriate Support teams. The IT Support agent must have a good balance of basic technical skills and...

Technical Support SpecialistAs a Technical Support Specialist, you will play a crucial role in providing technical desktop support to students, staff, and faculty at the Helpdesk and campus-wide. This involves troubleshooting IT software and hardware problems, installing different operating systems, and providing support to faculty and staff.The key...

Customer Support ProfessionalJob Overview: We are seeking a highly skilled Customer Support Professional to assist with resolving customer inquiries in a timely and accurate manner.Main Responsibilities:Resolve Customer Issues:Respond to customer inquiries via various channelsIdentify customer needs and provide assistance with specific featuresMonitor...

Job Title: Customer Service Representative - Help Desk Specialist.Job Description:We are looking for a young talent to join our team in a position with no previous experience. If you have the drive to learn and grow, this could be an ideal opportunity.The successful candidate will be responsible for assisting in customer service and administrative support....