
Test Centre Support Staff
6 days ago
Pearson is the world's leading learning company, dedicated to helping people achieve their full potential.
We provide high-quality education products and services to learners across the globe.
Your RoleThis is an ideal opportunity to join our dynamic team as a Test Centre Administrator.
In this position, you will play a vital role in delivering exceptional customer service and ensuring the integrity of our exams.
Manage the day-to-day activities of the test centre, including preparing rooms and handling customer inquiries.
Maintain accurate records and reports, providing essential insights into operational performance.
Foster strong relationships with internal teams, working collaboratively to address any issues or concerns.
As a successful candidate, you will have:
Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with diverse stakeholders.
Attention to Detail: Meticulous approach to maintaining accurate records and adhering to strict testing protocols.
Problem-Solving Abilities: Ability to troubleshoot technical issues and collaborate with internal teams to resolve problems efficiently.
About YouTo excel in this role, you should possess a strong educational background, preferably in English and Maths.
Aptitude in Microsoft Office applications, particularly Word, Excel, and Outlook, would be highly beneficial.
You must be comfortable working in a fast-paced environment and able to adapt to changing circumstances.
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