
Quality Assurance Specialist
15 hours ago
Our organization seeks a diligent and meticulous Quality Assurance Professional to ensure the highest standards of quality and compliance within our Mobile Medical Units (MMUs) operating in rural Pakistan.
Key Responsibilities:- Develop, implement, and maintain quality assurance policies and procedures to guarantee adherence to healthcare regulations and standards within the MMUs.
- Conduct regular audits and inspections of MMU operations, patient care, and staff performance to identify areas for improvement.
- Monitor and analyze quality metrics to pinpoint opportunities for enhancement in MMU services.
- Collaborate with healthcare professionals to design and execute quality improvement initiatives for the MMUs.
- Provide training and education to MMU staff on quality standards and best practices to elevate their knowledge and skills.
- Investigate and resolve quality-related issues and complaints in the field to maintain a high level of customer satisfaction.
- Maintain accurate and detailed records of quality assurance activities and findings related to the MMUs.
- Prepare and present quality reports to management to facilitate informed decision-making.
- Stay updated with the latest developments in healthcare quality standards and regulations to remain current and competitive.
- Bachelor's degree in healthcare administration, quality management, or a related field to provide a solid foundation for the role.
- Proven experience as a Quality Officer or in a similar quality assurance position in healthcare to demonstrate expertise and leadership skills.
- Strong knowledge of healthcare regulations, quality standards, and best practices to ensure adherence to industry benchmarks.
- Excellent analytical and problem-solving skills to critically evaluate complex situations and develop effective solutions.
- Strong attention to detail and organizational skills to manage multiple tasks and priorities effectively.
- Excellent communication and interpersonal skills to collaborate with diverse stakeholders and build strong relationships.
- Ability to work independently and as part of a team to achieve common goals and objectives.
- Proficiency in MS Office (Word, Excel, Outlook) to leverage technology and enhance productivity.
- Proficiency in English is mandatory to communicate effectively with colleagues and stakeholders.
- Willingness to work in non-standard conditions in rural areas and travel to various field locations to adapt to changing environments.
We are committed to creating a workplace where everyone feels valued and respected, fostering a culture of diversity, equity, and inclusion.
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